TERMINOS Y CONDICIONES

1. Information about our products
GRAVAPADEL reserves the right to decide, at any time, the products offered to customers through the Website and may add new products to those included on the Website. Unless otherwise provided, such new products will be governed by the provisions of the Conditions that are in force at that time.

2. How to purchase
To proceed with the purchase of the product, the customer must select the size of the product they wish to buy and add it to the Cart. After selecting the size of the products to be purchased, the customer must click the “Cart” icon. Next, the products selected for purchase will be indicated and the customer must choose from the available options for sending the products to the indicated address and the method of payment thereof. The data provided to GRAVAPADEL through the corresponding form are identifying elements to access and make purchases and are personal and non-transferable.

3. Payment options
Our current payment methods accepted are: Credit or Debit card, PayPal, Google Pay, Ideal or Banktransfer

4. Shipping
Shipments are generally made by private courier service. For customers whose shipments are destined for other countries, the National or International Postal Service may be chosen.

5. TAX
Prices include Value Added Tax (VAT), but no other taxes, fees, duties or surcharges.

6. Price
The products will be sold at the price indicated at the time the customer confirms the order. GRAVAPADEL may modify prices, articles, offers and other commercial conditions without prior notice.

7. Modification of conditions
GRAVAPADEL reserves the right to review and modify these conditions at any time. The customer will be subject to the policies and conditions in force at the time they access the Website.

8. Warranty procedure
You can send your claims to: contact@gravapadel.com. You can also leave us comments and suggestions using the online contact form located on our Website

9. Use of Website
The customer agrees to use this page only to make purchases or inquiries.

10. Responsibility
GRAVAPADEL is not responsible for delays in the delivery of orders, or the impossibility of carrying them out when the cause is due to force majeure and, therefore, beyond our control. This includes, among other causes of force majeure: strikes, accidents, incorrect delivery address added by the customer, natural disasters.

11. Data protection
By accessing the Website, the customer authorizes GRAVAPADEL to use their personal information. All information provided is confidential. GRAVAPADEL will process this data in accordance with the provisions of the LOPD and other applicable laws and guarantee that the information is collected following all the necessary security measures. The customer can access this data, rectify it, oppose the treatment or cancel it by writing to contact@gravapadel.com.

12. Cookies
GRAVAPADEL uses cookies in its internal operating processes. These cookies allow control of the customers browsing data in order to better establish communication and make the website faster and more efficient. The validity of these cookies is necessary to achieve these objectives. In no case are cookies used for the acquisition of the customer’s personal identification. The customer has the possibility to configure their internet browser to obtain better knowledge and control of cookies. It can be prevented prior to installation if desired.

13. Terms of Use
The use of this Website implies full acceptance of the terms and conditions of this legal notice. Possible conflicts related to this Website will be governed exclusively by the law of the Spanish State, the courts of Barcelona being the only competent courts. All users of the Website, regardless of the territorial jurisdiction from which access occurs, accepts compliance with and respect for these clauses, expressly waiving any other jurisdiction that may correspond to them. In the event that website users make purchases and have the status of consumers, judicial jurisdiction will correspond to the judges and courts of the customer’s domicile.

14. Returns and exchanges
You have a 14-DAY MONEY BACK GUARANTEE upon receipt of your order, returning the amount paid 14 days after receipt and validation of the product(s):
A product cannot be returned if it has already been used.
The articles must be new, unused and in their original packaging and sealed at the time of return. (Returns will not be accepted if the original packaging of the items received is in poor condition. It must be returned in the same condition in which it was delivered). Please do not use seals or (sealing) tape directly on the products and wrap them carefully to maintain it´s originbal state.

For any further info or suggestions please contact us at: contact@gravapadel.com